Hi
Did you check note 1563660 ? I faced the same issue and by going through this below steps I was able to get through the error.
Stop all the SAP process and setup below profile parameter
Set profile parameter
service/protectedwebmethods = SDEFAULT
Once you set it check the
<exe direcotry> sapcontrol -nr <instance numebr> -function GetStartProfile | grep protectedwebmethods
if your instance is 00 then
sapcontrol -nr 00 -function GetStartProfile | grep protectedwebmethods
service/protectedwebmethods = SDEFAULT
Start SAP using sapcontrol
./sapcontrol -nr 00 -function Start
sapstartsrv pf= instanc profile -D
Start Shadow using sapcontrol which is in the shadow exe directory
./sapcontrol -nr <shadow isntance number> -function Start
Start sapstartsrv process
sapstartsrv pf= shadow instanc profile -D
Also if you are on unix o/s you have to check the sapuxuserchk permissions.
This should fix the issue