Probably you need to correct the url, Please can you advise what url you are constructing? you need to have &scope=cust Uploading the Background Image for the Page Builder (Optional) A page administrator with access to CUST and/or CONF scopes can upload company-specific or client-specific background images by starting the end user page in the CONF/CUST mode. The page administrator can choose to upload company branding images here. Images uploaded here are automatically available to end users in the PERS scope. Use this URL format to upload background image: https://:/sap/bc/ui5_ui5/sap/arsrvc_suite_pb/main.html?page=&scope=CUST
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